Privacy Policy
Overview
At Ena's Essentials, we value the trust you place in our small business and respect your privacy. This Privacy Policy explains how Ena's Essentials ("Ena's Essentials," "we," "us," or "our") may collect, use, disclose, and protect information when you visit our website, make a purchase, contact us, subscribe to communications, or otherwise interact with our online services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information we may collect
Depending on how you interact with our website, we may collect information that you voluntarily provide to us, including:
- Your name
- Billing address
- Shipping address
- Email address
- Telephone number
- Order and purchase information
- Account information, if customer accounts are offered
- Product reviews, comments, or other information you voluntarily submit
- Communications you send to us
- Marketing and email subscription preferences
- Information necessary to process returns, refunds, exchanges, or customer-service requests
When you make a purchase, payment information may be collected and processed by our payment processor or e-commerce provider. Ena's Essentials may not directly receive or store complete credit or debit card numbers when payments are processed by a third-party payment provider.
2. Information collected automatically
When you visit our website, certain information may be collected automatically by our website, hosting provider, e-commerce platform, analytics services, or other technology providers.
This information may include:
- Internet Protocol (IP) address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referring website
- Date and time of visits
- General geographic information derived from an IP address
- Website interactions
- Shopping-cart activity
- Cookie or similar technology identifiers
We may use this information to operate our website, understand how visitors use it, improve the customer experience, maintain website security, and evaluate the effectiveness of our marketing.
3. How We Use Your Information
We may use personal information for legitimate business purposes, including to:
- Process and fulfill orders
- Process payments
- Arrange shipping or pickup
- Send order confirmations and transaction-related communications
- Provide customer service
- Respond to questions or requests
- Process returns, exchanges, or refunds
- Maintain customer accounts, where applicable
- Detect or prevent fraudulent transactions
- Maintain the security of our website
- Improve our website, products, and services
- Understand customer preferences and website activity
- Maintain business and transaction records
- Comply with applicable laws and legal obligations
- Send promotional emails or other marketing communications when permitted by law
We will use personal information only for purposes reasonably related to operating and improving Ena's Essentials and providing our products and services, unless otherwise disclosed or permitted by law.
4. Email & Marketing Communications
If you voluntarily subscribe to our email list, promotional communications, or other marketing messages, we may use the information you provide to send you information about:
- New products
- Seasonal collections
- Sales and promotions
- Special events
- Product availability
- Ena's Essentials news and announcements
You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication, when available, or by contacting us.
Please note that even if you unsubscribe from promotional communications, we may still send non-promotional messages necessary to complete transactions or provide customer service, such as order confirmations, shipping notifications, or responses to your inquiries.
5. Cookies & Similar Technologies
Our website and third-party service providers may use cookies, pixels, tags, or similar technologies.
Cookies are small files stored on your device that may help websites remember information about your visit.
These technologies may be used to:
- Keep items in your shopping cart
- Remember website preferences
- Help our website function properly
- Understand how visitors interact with our website
- Measure website traffic and performance
- Improve website functionality
- Prevent fraud or improve security
- Measure the effectiveness of advertising or marketing, where applicable
Depending on your browser and the technologies used on our website, you may be able to block, delete, or restrict cookies through your browser settings.
Disabling certain cookies may affect the functionality of portions of our website.
6. How We May Share Information
We do not sell customer information simply for monetary payment.
We may disclose information to third parties when reasonably necessary to operate our business and provide services to you.
These parties may include:
- Website and e-commerce platform providers
- Payment processors
- Shipping and delivery providers
- Email or marketing service providers
- Website hosting providers
- Analytics providers
- Information technology and security providers
- Professional advisors, such as accountants, attorneys, or consultants
- Government agencies or law-enforcement authorities when legally required
These third parties may receive information necessary to perform services on our behalf and may have their own privacy policies governing their handling of information.
We may also disclose information if reasonably necessary to comply with applicable law, respond to lawful legal requests, prevent fraud, protect our rights or property, or protect the safety of our customers or others.
7. Third-Party Websites & Services
Our website may contain links to third-party websites, social-media platforms, payment providers, or other external services.
Once you leave the Ena's Essentials website or interact with a third-party service, that third party's privacy practices may apply.
Ena's Essentials does not control and is not responsible for the privacy, security, content, or practices of independently operated third-party websites or services.
We encourage you to review the privacy policies of third parties before providing personal information to them.
8. Payment Information
Online payments may be processed through third-party payment providers.
Payment providers may collect information necessary to process your transaction, such as your payment-card information, billing address, and transaction details.
Their collection and use of payment information is governed by their own terms and privacy practices.
For security reasons, we encourage customers not to send complete credit-card or debit-card information through regular email, social-media messages, or other unsecured communications.
9. Data Security
Ena's Essentials takes reasonable measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.
We also rely on third-party website, e-commerce, payment, and technology providers that may maintain their own security measures.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.
Accordingly, while we take reasonable precautions, we cannot guarantee absolute security.
10. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Fulfill orders
- Maintain transaction and business records
- Provide customer service
- Resolve disputes
- Prevent fraud
- Meet tax, accounting, or legal obligations
- Enforce our agreements
- Carry out other legitimate business purposes
The length of time information is retained may vary depending on the type of information and the reason it was collected.
When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it as appropriate and subject to applicable law.
11. Children's Privacy
The Ena's Essentials website and products are intended for a general audience and are not directed toward children under the age of 13.
We do not knowingly seek to collect personal information online from children under 13.
If we learn that personal information from a child under 13 has been collected in circumstances requiring parental consent, we will take appropriate steps consistent with applicable law.
Parents or legal guardians who believe a child has provided personal information to us may contact us at: info@enasessentials.com.
12. Your Privacy Choices & Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These may include the right to:
- Request information about personal data we process about you
- Request access to certain personal information
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Request a portable copy of certain personal information
- Opt out of certain types of targeted advertising, sales of personal data, or qualifying profiling, where applicable
- Withdraw or change certain marketing preferences
Not every right applies in every circumstance, and some requests may be subject to exceptions under applicable law.
To submit a privacy-related request, contact us at info@enasessentials.com.
We may need to verify your identity before completing certain requests.
13. Kentucky Privacy Rights
Ena's Essentials is located in Kentucky.
The Kentucky Consumer Data Protection Act (KCDPA) provides certain Kentucky consumers with privacy rights when the law applies to the business processing their personal data.
These rights may include:
- Confirming whether personal data is being processed
- Accessing personal data
- Correcting inaccuracies
- Requesting deletion of certain personal data
- Obtaining a portable copy of certain data
- Opting out of certain processing involving targeted advertising, the sale of personal data, or qualifying profiling
The applicability of particular rights depends on the requirements, definitions, exemptions, and thresholds established by applicable law.
Kentucky residents wishing to make a privacy request may contact us at info@enasessentials.com.
14. Social Media
Ena's Essentials may maintain accounts or pages on social-media platforms.
If you interact with us through social media, the platform may collect or process information according to its own privacy policies.
Information you voluntarily post publicly on social media may be visible to others.
Please use care when sharing personal information through public comments, reviews, posts, or other public areas.
15. Business Transfers
If Ena's Essentials is involved in a sale, merger, reorganization, financing, acquisition, transfer of assets, or similar business transaction, information associated with the business may be transferred as part of that transaction, subject to applicable law.
16. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website, technology, services, or legal requirements.
When changes are made, the updated Privacy Policy will be posted on this page and the "Last Updated" date will be revised.
We encourage visitors to review this Privacy Policy periodically.
17. Contact Us
If you have questions about this Privacy Policy, how your personal information is handled, or wish to submit a privacy-related request, please contact
Ena's Essentials
Radcliff, Kentucky
Email: info@enasessentials.com
Last Updated: September 9, 2026